Category: User research

Best of…remote user research

Moderated remote user research Moderated remote user research is where you undertake research with people, at a distance (often using technology, but doesn't need to be more complex than a phone call) and you and the participant are doing it at the same time....

User research: Beyond the interview

User research: Beyond the interview

Interviewing is a very important user research method, and one that most of us will use most of the time. But it isn't the best method for all situations: when you can't get time to sit and talk; when you have more people than...

User research methods: Beyond the interview

Interviewing is a very important user research method, and one that most of us will use most of the time. But it isn't the best method for all situations: when you can't get time to sit and talk; when you have more people than time; when the activity you’re learning...

From research to design

In this full or half-day, hands-on workshop you’ll learn how to move from a pile of incredibly detailed findings from research (of all kinds – user research, content analysis, business research) to an initial design. We’ll work right through a fun and realistic design...

Deconstructing design: How did we get from there to here

In this presentation, I showed a number of completed site designs that I had been involved in. For each ‘deconstructed’ each design – pulled it apart to show how various inputs (such as research, activities, politics, guidelines, previous experiences) informed the design. The presentation highlighted that each design element is informed by more than one input; and that each input contributed to more than one part of the design. It also showed how important it is to undertake a range of research activities and not rely on just one or two inputs.