Best books and articles about …

Carefully curated lists of my favourite books and articles on these topics. (very much under construction at the moment)

Best of…workshop methods

(note - this is a work in progress - at the moment I'm just adding great things as I find them. At some point soon I'll be more deliberate about collecting great resources) Why workshops work Facilitating structures. Stephen Anderson Workshop warmups 50...

Best of…information architecture

(note - this is a work in progress) Content modelling In government, content modelling always needs content design, Angus Gordon, Gather Content Your company's next top model: Your ontology, Ahren Lehnert, Synaptica Knowledge graphs Knowledge graphs - 10 week course...

Best of…remote user research

Moderated remote user research Moderated remote user research is where you undertake research with people, at a distance (often using technology, but doesn't need to be more complex than a phone call) and you and the participant are doing it at the same time....