User experience design.
Service design.
Design thinking.
Facilitation.
Maadmob is a small Australian freelance/consulting design studio, run by Donna Spencer, specialising in service design, product design and user experience design.
I have well over 20 years professional experience designing complex systems and services for a large range of clients across many industries. I am a regular speaker at a wide range of local and international conferences. I have written 3 books – on information architecture, card sorting and web writing – and many articles.
I live in Melbourne, Australia, and can work interstate, and internationally (remotely, or in short blocks), and locally.
I am currently working on some writing projects and am available for interesting and complex contract projects. Check out my now page for what I’m thinking about and working on.
Recently…
Is the Agency dead?
Come join us at the next Business of Design meetup, where we discuss the topic of 'Is the Agency dead?' with 4 panellists from different types of organisation. 25 March, RXP Melbourne. RSVP and more details on The Business of Design meetup.
Information Architecture Expert Panel – Part One
I recently spoke with Boxes and Arrows ahead of World IA Day on the topic of IA, where it is now and where it is going; as did many IA professionals. Here is the first of three articles that came out of that conversation:...
Card sorting for WIAD Dallas
I talked to Jen Blatz, ahead of World IA Day Dallas, where I got up very early to chat to folks about card sorting.