Best of…remote user research

June 10, 2020

Moderated remote user research

Moderated remote user research is where you undertake research with people, at a distance (often using technology, but doesn’t need to be more complex than a phone call) and you and the participant are doing it at the same time.

(Contrast this with unmoderated research which is hands-off – usually a technology collecting information – which I rarely use.)



Here are some great how-to and tips and tricks written by people who have loads of experience with remote user research.

Here’s a good article with pros and cons: