The ultimate IA reading list

Within the UX industry, there are myriad terms and concepts you’ll need to understand in order to get your job done. One of the most common you’ll come across is information architecture (IA). What is it? How do you find it? How do you research it? And how do you...
Communicating design

Communicating design

Design is becoming fairly mainstream, a part of many projects, and frequently discussed in the business press. But still many people think it is all about making an interface look better. Why is this still happening? Donna believes that there are many reasons this...

User research methods: Beyond the interview

Interviewing is a very important user research method, and one that most of us will use most of the time. But it isn’t the best method for all situations: when you can’t get time to sit and talk; when you have more people than time; when the activity...

What designers do

What do designers do? This talk examines the spectrum of design skills – from tactical visual design through to strategic design. It describes what kinds of problems we can solve, what we deliver and who other than designers has these...