Maadmob is a small Australian freelance agency, run by Donna Spencer, specialising in service design, product design, user experience design.

I have well over 20 years professional experience designing complex systems and services for a large range of clients across many industries. I am a regular speaker at a wide range of local and international conferences. I have written 3 books – on information architecture, card sorting and web writing – and many articles.

I live in Melbourne, Australia, and can work interstate, and internationally (remotely, or in short blocks), and locally.

I am currently working full-time for Readify and am available for consulting, workshops and speaking gigs.