Introduction to user experience design

Taught at: UX Australia 2013
Workshop date: August 27, 2013
Full day workshop. Tuesday 27 August 2013


New to UX? Or doing UX but need a better understanding of some techniques? Manage or work with user experience designers and not sure what they do? This workshop is for you. This workshop covers core user experience design skills, providing the theory and principles; and putting them into practice via a practical activity. At the end of the workshop you’ll have a much better understanding of some of the techniques and principles that are needed to create great user experiences. You’ll also get an extensive set of resources to refer to when you have to put the ideas to work on your next project.

Techniques and principles covered

The workshop will cover the following core user experience design skills and activities:
  • User research
  • Persona development
  • Scenario development
  • Information architecture, navigation and page layout principles
  • Task flow and interaction design
  • Prototyping
  • Usability testing
  • Communicating the design

Workshop structure

The structure of the workshop is:
  • Brief interview of the ‘site owner’ to discuss the activity and overall goals
  • Analyse user research (research provided)
  • Develop personas
  • Develop scenarios
  • Sketch the IA, navigation and basic page layouts for an informational site
  • Sketch the flow and screens for a mobile or web application
  • Discuss how we’d go about testing the website and application with users
  • Discuss how we’d present the design to the client

Target audience

This workshop is aimed at people who are reasonably new to user experience design, either doing it or involved with it:
  • User experience designers (or service designers, customer experience designers etc)
  • UX managers
  • Project managers
  • Developers

Materials provided

Participants will get the full set of slides (printed for the day, electronic after the workshop). They will also get a long list of recommended articles and books.