Bio – Donna Spencer

Long version

As a service designer and user experience designer for 20-ish years, Donna solves problems and designs great experiences. She has worked with a wide range of client types, including government, telecommunications, insurance, retail, not-for-profit, higher education and many more. Recognised internationally as a leading UX practitioner, Donna is a regular conference speaker, has written three books: on information architecture, card sorting and writing for the web. Donna also teaches workshops, mentors startups, and writes articles.

Short version

Donna’s a service designer and user experience designer who specialises in complex services and systems. She’s a regular conference speaker and article author; and has written three books – on card sorting, web writing, and information architecture


Hi-res headshot