Clients

I’ve been doing all kinds of digital design for close to 20 years. Here are just some of the clients and projects I’ve worked on in the last 10 years or so. As you’ll see, I tend to get asked back by a lot of clients. 2013 to 2015 were fairly light on as I was concentrating on running UX Australia (and studying fashion design on the side).

2018

  • Moved to Melbourne (and took a few months off)
  • RMIT Online – Senior service designer: Trial and test new ways of usability testing online courses, pick up product and delivery manager work to create new processes for a new agile team to build and deliver courses.

2017

  • UX Australia: Managing the team running 1 large and 2 small conferences
  • ABC – Lead UX designer: Manage a small UX team redesigning iview, work closely with product and development teams during implementation
  • Gruden – Lead UX designer: Design a complex web application for the Office of the Small Business Commissioner.
  • Charles Sturt University: Curriculum redesign and writing for 1 course in the Masters of Information Architecture

2016

  • UX Australia: Managing the team running 1 large and 2 small conferences
  • Digital Transformation Office – Lead information architect: Complex IA for a whole-of-government website concept, content modelling, product design, developing the product rollout and roadmap, communicating the concept to senior leaders in Goverment.
  • Coles online: Product taxonomy and mentoring for online store
  • Charles Sturt University: Curriculum redesign and writing for 3 courses in the Masters of Information Architecture -

2015

  • UX Australia: running all aspects of 1 large and 2 small conferences
  • Charles Sturt University: Expert analysis for 3 subjects.
  • Department of Finance: IA research for whole-of-government website. Research into inward searching behaviours.
  • Department of Finance: IA for the Digital Service Standard.
  • ANU: Mentoring for IA of information for staff

2014

  • UX Australia: running all aspects of 1 large and 2 small conferences
  • Department of Finance: Mentoring for IA for Australia.gov.au
  • Australian Transport Safety Bureau: IA and content writing for all work practices and processes. Detailed design for an evidence management system.
  • Lexis Nexis: User research and review of internal software tool

2013

  • UX Australia: running all aspects of 1 large and 2 small conferences
  • Australian Transport Safety Bureau: Final details, launch and implementation (including change management) of a complex internal business tracking application. Conceptual and detailed design for other internal business systems.
  • Coles online: IA mentoring
  • Vodafone: Broad website IA and navigation design. Mentoring for the UX team.
  • Westpac: Vision for future banking

2012

  • UX Australia: Running all aspects of 1 large and 1 small conference
  • Australian Transport Safety Bureau: Service design and detailed design, for a complex internal business tracking application
  • Australian war memorial: Content modelling, information architecture and navigation design for the museum online collection
  • Business.gov.au: Broad website IA
  • Papaya Ventures (Brazil): Mentoring startups in user experience and usability testing
  • ANU:IA for students section
  • Oxfam shop: Product taxonomy, navigation design, page layouts
  • Early Childhood Australia: Website IA. Mentoring for intranet and records management.
  • Knit Freedom:Mentoring for website IA

2011

  • UX Australia: running all aspects of a large conference
  • Australian Transport Safety Bureau: Service design, detailed design for a complex internal business tracking application
  • Carlon Leong: Research and conceptual design for a website about building a new home
  • Allhomes: Top level IA and home page design. Listing page design

2010

  • UX Australia: running all aspects of a large conference
  • ANU: High level conceptual IA for the entire university website
  • Australian Transport Safety Bureau: Detailed design for a complex internal business system
  • Department of Defence: Mentoring for intranet IA
  • Knit freedom: Information architecture mentoring
  • ScotteVest: User experience consulting

2009

  • UX Australia: running all aspects of a large conference
  • Coles insurance: Form design and usability testing for online insurance form
  • ANU College of Medicine, Biology and the Environment: Website strategy and governance. Planning for website redesign project
  • AIHW: Intranet IA, strategy & governance
  • Department of Immigration: Interaction design for visa and citizenship wizards

2007-2009

  • Department of the Environmen: IA for many parts of the website, including heritage, weeds, wildlife trade, water and the intranet. Content editing and writing – for heritage, weeds, living greener and wildlife trade

2006-2007

  • Department of Immigration: Lead interaction designer for a large program of internal systems redesign work
  • Optimal usability: Design for the administrative interface for an online card sorting tool
  • Australian Transport Safety Bureau: Interaction design for a core internal business system
  • Attorney-General’s Department:Website IA and redesign
  • Department of Agriculture, Fisheries and Forestry: Website IA and redesign

Earlier

  • Canberra University: Tutoring human-computer interaction (approx 3 years)
  • Australian Federal Police: Interaction designer, intranet designer (2 years)
  • Step Two Designs: Senior consultant (1.5 years)