strategy

Doing a great job on the web

Tuesday, January 22nd, 2008

This is a talk I gave at Murdoch Uni. I wasn’t sure what to call it, but it basically covers principles of good website work – user research, good IA, great content, setting priorities and maintaining good work.

Design Games for Gathering Customer Insights

Sunday, October 14th, 2007

Would you like your design team to collaborate better? Are you looking to gather more valuable insights from your focus groups and interviews?

Design games are a fun, technology-neutral way of gathering design insights for your projects. In this presentation, Donna (Maurer) Spencer, an expert information architect, will show you how to take advantage of design games in many situations, with all types of people, including:

  • Design Your Ideal Page and Role Playing: Facilitates the brainstorming of design concepts and ideas
  • Divide-the Dollar: Prioritizes your site’s features
  • Modified Card Sorting: Helps you create content categories and terminology

Designing websites that work

Tuesday, August 22nd, 2006

This short presentation examines some of the non-technical needs to make a website project work – the right information, the right skills and adequate time.