Content

Tip sheet: Writing for the web

Tuesday, December 16th, 2008

Description

This single-page sheet contains a list of tips and reminders about web writing. It includes:

  • Determine purpose – tips for how to think about what you are writing
  • Make it scannable – tips for improving scannability
  • Link it together – tips for good hyperlinks
  • Check for – a simple checklist for good web writing

Files

Screenshot

screenshot of the web writing tip sheet

Resources

Web writing articles & resources:

Content inventory spreadsheet

Monday, October 27th, 2008

Description

I use this spreadsheets for taking content inventories – a task often done toward the beginning of an information architecture project, and essential for any website or intranet content migration project.

The spreadsheet stores information about each ‘page’ on the website. It is a very handy tool as it allows you to get an understanding of all the content on your website, and see it all at a glance.

Before taking a content inventory, think about what you need to get out of it and what you may use it for in your projects. Think about what information you may need to collect, and only collect that – don’t collect more than you might need – it is just a waste of time and effort.

For most of my projects, I like to collect:

  • Navigation title, page title and URL for every page
  • List of all downloadable files (publications, resources, fact sheets etc)
  • Content relationships – usually the site hierarchy

I often also like to collect:

  • Date last updated
  • Content owner

If you are lucky, your content management system may already have a listing of  file. If you are unlucky, you may have to click through the site page by page.

Files

Notes

The spreadsheet contains instructions for what to include in each column and a set of tips for how to go about filling in the spreadsheet.

The main point to remember is that this is a tool for you to use for your project. You should collect whatever will help you best and represent the information however suits you. The spreadsheet is only a guide.

Screenshots

Content inventory spreadsheet - showing numbering system, navigation title, page title columns

Resources

Articles on how to take a content inventory:

Getting content right

Wednesday, May 7th, 2008

We all know that great content is a core part of the website user experience. So why is it so hard to find content that isn’t dull, lifeless and uninteresting – blah, blah, blah?

Web content can be vibrant, interesting and fun. It can draw you in, fill your head and make you learn without having to think. And it’s not really hard to write. Three simple tricks can turn poor content into a great experience:

  • remember that readers care more about themselves than you
  • write in real words with authentic voice
  • play show and tell

This presentation will discuss these principles, with plenty of funny and not-so-funny examples. You’ll go away with practical steps to make your writing kick-ass. And you won’t even have to think.

Doing a great job on the web

Tuesday, January 22nd, 2008

This is a talk I gave at Murdoch Uni. I wasn’t sure what to call it, but it basically covers principles of good website work – user research, good IA, great content, setting priorities and maintaining good work.

Writing for the web

Monday, October 22nd, 2007

Workshop description

This workshop provides attendees with a thorough understanding and practical experience in:

  • translating offline content to high quality website content
  • writing good website content
  • general writing skills

Topics included in the workshop are:

  • How reading on screen is different to reading on paper
  • The writing process
  • Structuring your writing – structures and techniques
  • Making pages scannable
  • Writing in plain English
  • Editing your writing
  • Use of PDFs
  • Writing for accessibility

Getting content right

Saturday, June 16th, 2007

We all know that great content is a core part of the website user experience. So why is it so hard to find content that isn’t dull, lifeless and uninteresting – blah, blah, blah?

Web content can be vibrant, interesting and fun. It can draw you in, fill your head and make you learn without having to think. And it’s not really hard to write. Three simple tricks can turn poor content into a great experience – remember that readers care more about themselves than you; write in real words with authentic voice; play show and tell.

This presentation will discuss these principles, with plenty of funny and not-so-funny examples. You’ll go away with practical steps to make your writing kick-ass. And you won’t even have to think.

View SlideShare presentation or Upload your own. (tags: voice web)