Blog Archives

Search behaviours for government services

Donna recently undertook a crazy task – analysing 13,000 inward search terms to key government websites – just to see if there was anything interesting in the way people look for government services and information. Join her to learn what

Posted in information architecture, Past, presentations

Intro to information architecture

Information architecture is all about organising information and providing methods for people to find and use it, usually via navigation. It relates primarily to websites, web applications, intranets, file and document management systems. The workshop This full day workshop will

Posted in information architecture, Past, Workshops

Intro to information architecture

This was a half day introduction to IA workshop, held at EuroIA in Brussels, Belgium.

Posted in information architecture, Past, Workshops

Introduction to user experience design

Full day workshop. Tuesday 26 August 2014 Description New to UX? Or doing UX but need a better understanding of some techniques? Manage or work with user experience designers and not sure what they do? This workshop is for you.

Posted in Past, User experience, Workshops

The materials of design

There are a wide range of design disciplines, all with surprising similarity in how they are practiced. But with such similarity, why is it almost impossible for us to move from one to another – why can’t a digital designer

Posted in information architecture, Past, presentations

A practical guide to information architecture: How to get it

My book “A practical guide to information architecture” was originally published by Five Simple Steps. They closed business on 8 April 2014 without giving authors any notice, thus making the paperback and ebook unavailable for direct purchase. The kindle and

Posted in News

Renewing your information architecture for the real world

The information architecture of a website, intranet or application is not a static thing. Additions and changes to content and features put pressure on the information architecture. Changes in user needs and expectations also can mean that an information architecture

Posted in information architecture, Past, Workshops

Introduction to user experience design

Full day workshop. Tuesday 27 August 2013 Description New to UX? Or doing UX but need a better understanding of some techniques? Manage or work with user experience designers and not sure what they do? This workshop is for you.

Posted in Past, User experience, Workshops

Navigating large sites on small screens

This presentation will explore the navigation challenge for large sites being used on small screens. It will go back to first principles and look at the purpose of various navigation types then explore ways of achieving the same goal via

Posted in information architecture, Past, presentations

IA workshop at IA Summit 2013

I just found out that I’ll be teaching my ‘Intro to IA’ workshop at the 2013 Information Architecture Summit. I’ve been teaching this workshop for a very long time now (maybe 12 years…) and at the IA Summit since 2005.

Posted in information architecture, News