Blog Archives

Communicating design

Design is becoming fairly mainstream, a part of many projects, and frequently discussed in the business press. But still many people think it is all about making an interface look better. Why is this still happening? Donna believes that there

Posted in Design, Past, presentations, User experience

UX, UI, CX, SD, PD: Does it matter?

Designers often complain that other people don’t know what they do. Let’s explore why this happens through the lenses of social identity theory, category theory and linguistics to help understand why it happens and what we can do about it.

Posted in Past, presentations, User experience

Industry keynote: The current state of design and design education

In 2006 I gave the industry keynote at OzCHI. I lamented the current state of user-centred design, expressed concern that there weren’t enough skilled practitioners and suggested we should be focusing more on design and less on user-centred.Twelve years have

Posted in Past, presentations, User experience

A re-introduction to information architecture

This half day workshop is a (re)introduction to information architecture. It is for people who haven’t done information architecture work for a while; and people with experience in user experience work who feel like they have a gap in their

Posted in information architecture, Workshops

How not to be evil with categories

Presented at the UX Design Group of Melbourne Meetup

Posted in Design, Past, presentations, User experience

How to talk to Google Home

Lightning talk presented at Web Directions ‘What do you know’, Melbourne 15 March 2018

Posted in interaction design, Past, presentations

Introduction to information architecture

From categorisation to content modelling, this four hour workshop will cover the fundamentals of information architecture. Using lots of real world examples, you will leave with an understanding of both the theory, along with the practical methodologies needed to get

Posted in information architecture, Past, Workshops

Lumping, splitting; us and them: How not to be evil with categories

As embodied humans we spend an incredible amount of brain power categorising everything we come into contact with – it’s our way of dealing with huge amounts of detail. As designers, we take this into our work – using categories

Posted in information architecture, Past, presentations

Introduction to user experience design

More than ever, executives and managers are realising that the user experience (UX) of their products and services is crucial to the bottom line, and that that experience can be designed. As a result, it’s not only UX designers that

Posted in Past, User experience, Workshops

Classification, cognition and the future of UX work

Come and learn about how categories, concepts and language work in our brains. An understanding of this is fundamentally important in any UX work that involves categorising, grouping and describing ideas with language. It’s only going to get more important

Posted in information architecture, Past, presentations