Many intranets are structured around the organisational chart. It is well known that this method of grouping content is difficult for staff – they can’t find information if they don’t know who is responsible for it. However, it often seems too difficult to move from an organisational- based structure to a more intuitive topical structure.
Before moving to a better structure it is necessary to identify why the intranet is currently designed around the organisational chart, and address these issues first.
Published by Step Two Designs: Why are intranets structured like the organisation chart?