Previous work

I’ve been doing all kinds of digital design for around 20 years, which means an awful lot of work. Here are just some of the clients and projects I’ve worked on. Please get in touch if you’re curious about whether I’ve worked in your industry – chances are I have.


  • ABC: Lead user experience designer, iview
  • Digital Transformation Office: Lead information architect for proof-of-concept for whole-of-government website
  • Mentoring for whole of government website IA
  • Australian Transport Safety Bureau: Design of complex, internal business systems (approx 7 years, on and off)
  • Information architecture and page layouts
  • Australian War Memorial: Content modelling, high level information architecture, navigation design
  • Australia’s heritage: information architecture, navigation and page layouts
  • Living greener: Content editing
  • Weeds in Australia: Content writing
  • Australian Institute of Health and Welfare: Intranet strategy
  • Department of Agriculture, Forestry and Fisheries: website IA, navigation and page layouts
  • Attorney-General’s Department: website IA, navigation and page layouts


  • Coles: Ongoing mentoring for IA for online shopping
  • Vodafone: Strategic information architecture; mentoring of UX team
  • Oxfam shop: Information architecture and page layouts
  • Allhomes: Information architecture and navigation; page layouts for listing page
  • Knit freedom: Information architecture mentoring
  • ScotteVest: User experience consulting
  • Banned drinkers list: point-of-sale touchscreen design



  • Lexis Nexis: User research and review of internal software tool


  • Westpac: Vision for future banking


  • Curriculum redesign and writing for 3 courses in the Masters of Information Architecture – Charles Sturt University
  • Australian National University: whole-of-website structure and navigation; IA for students content; mentoring for IA for staff website.
  • Australian National University: mentoring for a range of teams to help them design the information architecture for their schools, colleges and projects
  • Canberra Institute of Technology: Mentoring for online enrolment process
  • Canberra University: Tutoring human-computer interaction (approx 3 years)

Community & charity

  • Smashing Magazine: Article reviewer
  • Early Childhood Association: Information architecture, content strategy, intranet
  • World Vision Micro: Wireframes


Professional bodies

  • Information architecture institute: Board member, 2 years